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Privacy Policy

Updated: March 2017

We provide this summary of what information Mahad International collects from you and for what purposes we use that information.

The information you provide online at www.marcelloandferri.com (our "Website") is processed by Mahad International Company.

The information that you provide in our UK store or when you apply for a job or attend a casting call in the UK is processed by Mahad International.

In this privacy policy, "we", "us" or "our" refer to either Mahad International, or our online store and brand Marcello and ferri / www.marcelloandferri, as the context may require.

Contents

What Is Personal Data

This policy will more specifically address the personal data we collect, use and disclose, which generally includes your name, home address, telephone number, e-mail address, billing and account information and other information incidental to our providing goods and services to you.

Information We Collect Online

1. General Browsing

While not personal data, we gather navigational information about where visitors go on our Website. This information allows us to see which areas of our Website are most visited and helps us improve the quality of your online experience by recognising and delivering more of the most desired features and services. Additional information, which is not personal data (for example, domain type, browser version, service provider or your IP address) may also be collected by us, which will provide us with information regarding the general use of our Website.

2. Personal Data

Contact Us, Help or Feedback

If you complete a general "Contact Us" form on our Website (for example to comment on or ask questions about our merchandise), we may collect your name, e-mail address, telephone number, mailing address and any information that you provide in the text of your message.

If you use the "Contact Us" feature available in the "Investor Relations" portion of our Website, we may collect your name, title, organisation, address, telephone number, fax number, e-mail address and any information that you provide in the text of your message.

Sign Up for Mailing List

If you sign up for our mailing list, you will be asked to provide your e-mail address. Signing up for our mailing list enables you to receive information about products that we, and our affiliates, provide via e-mail.

Sending Electronic Postcards, or E-mailing an Item to a Friend

When an online user sends an Electronic Postcard or e-mails an item to a friend from our Website, the designated recipient will receive the sender's name and e-mail address, as well as any information entered into the message by the sender. We do not retain or review the names or e-mail addresses of the sender or recipient, which are provided in an Electronic Postcard, including E-mail-A-Friend. Likewise, we do not retain or review any information provided in the message content. You should not send Electronic Postcards or items to friends unless you believe your friend would be interested and want to receive the information.

Gift Box Messages and E-Gift Cards

When an online user purchases a Gift Box they have the option to add a message. We do not retain or review any information provided in the message content for the Gift Box messages. When an online user chooses to send an E-Gift Card, the recipient will receive the sender's name and amount of the E-Gift Card as well as any information entered into the message by the sender. We do not retain or review any information provided in the message content for the E-Gift Card messages and we do not add the name of the recipient of an E-Gift Card to our marketing e-mail list.

Registering with the Online Store

Online visitors are given the opportunity to register with the online store featured on our Website. Registering with the online store allows visitors to create an address book, make a wish list, and enjoy "quick checkouts" by having us automatically enter their billing address and preferred shipping information. Registering with the online store requires you to enter your e-mail address and to create a password, and allows you to provide your name, postal address, and telephone number.

Creating an Address Book in the Online Store

Only visitors registered with the online store featured on our Website may create and use a personal address book (an "Address Book"), which allows registered users to save in the Address Book they create all of the different names and addresses to whom they frequently send purchases or gifts. When a registered user wants to send a purchase to someone in their Address Book, they simply need to select the desired recipient on the check-out screen.

Creating Wish Lists

When you visit our Website, you have the option of creating a wish list to send to your friends and family (a "Wish List"). If you send a Wish List, your friends and family who receive the Wish List will be able to see your desired items, as well as make purchases directly off of that list. When you find an item in our online store that you want, you can click "Add to Wish List." You can then forward the Wish List by providing the e-mail address(es) of your recipient(s). The requested recipient(s) will receive an e-mail which will link to your Wish List. You should not send Wish Lists to your friends or family unless they would be interested and want to receive the information. The e-mail address information of your recipient(s) is not collected or used for any promotional purposes by us or our affiliate companies, nor is such information rented, sold, or exchanged with third parties. Recipients of a Wish List, however, will have the opportunity to elect to sign up to receive e-mails from us and, if they do so, we will then use their e-mail address to send them information about our products and promotions.

Purchasing at the Online Store

If you purchase merchandise through our Website, we will gather your personal data (i.e. name, billing and shipping address information, e-mail address, telephone number and payment card information), as well as information about your purchases on our Website, which we may combine with your store purchase information.

Information We Collect in Our Stores

1. Transaction Information

When you purchase merchandise from our stores, we collect your name and transaction information related to your purchase (i.e. items purchased, the price you paid, the payment method you used, which may include your credit card, charge card or debit card number or, if you paid by cheque, your bank account number, your address and cheque guarantee card number). We may also request that you provide your telephone number and/or e-mail address.

2. Returns or Exchanges

When you return or exchange merchandise we collect personal data such as your name, address and telephone number.

Information We Collect If You Apply for a Job or Attend Casting Calls

If you want to work for us, you can submit a curriculum vitae or resume online or fill out an employment application at one of our stores. When you fill in an employment application, we will collect personal data such as your name and contact details. We will use this information to evaluate you as a candidate for the position that you applied for and any other positions that we consider you may be suitable for and to contact you about these positions.

We invite our employees who are interested in becoming a Mahad International model to attend casting calls. If you would like to attend one of our casting calls, we may ask you to send us information such as your statistics and age and to provide us with photographs or video footage of you. We may share this information and media with the modeling agency that we engage to assist us in determining whether we are interested in you becoming an Mahad International model.

Using Information We Collect

We use the information collected through our Website, in our stores or from you when you apply for a job or attend a casting call for the following purposes:

To understand your needs and preferences, and develop, market, sell or provide products and services, and possibly to conduct surveys, research and evaluations.

To complete your transaction for our goods or process your return or exchange.

To manage and develop our business and operations and those of our affiliated companies, administer accounts that you have set up with us and/or collect and process payments made by you to us.

To detect, and protect us, our affiliates and other third parties against negligence, fraud, theft and other illegal activities and to audit compliance with our and their internal policies.

To conduct appropriate anti-fraud checks in which the personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

To comply with administrative, tax, investigative or other audit requirements or any other legal or regulatory disclosure requirements.

As permitted under any applicable laws, rules and regulations in connection with our supply of goods and services to you.

As permitted by applicable laws, rules and regulations, and to comply with any legal or regulatory requirements.

If you submit a curriculum vitae or resume or fill out an employment application, we will use the information you provide for the purpose of evaluating you as a candidate for the position that you applied for and any other positions that we consider you may be suitable for and to contact you about these positions.

The information you provide when using the Investor Relations features on our Website (Contact Us, E-mail Alerts and Electronic Delivery of Proxy Materials) is used only for the purposes for providing e-mail alerts and/or proxy materials or related purposes.

If you send us information for the "Casting Call" (such as your statistics, contact information and photographs and/or video footage of you), we will only use that information to determine whether we are interested in you becoming an Mahad International model and to contact you about prospective modeling and, if you are not already employed by us, employment at one of our stores.

The information you provide when e-mailing an item to a friend or using the Address Book, Wish List, and Electronic Postcard features of our Website is not used for promotional purposes by us or our affiliated companies, nor is such information sold or provided to third parties.

Information We Share With Third Parties

1. E-mail Addresses

We do not sell, or grant rights to third parties to use, your e-mail address.

Please note, if you request to be removed from our e-mail marketing list, you may still receive e-mail confirmations from us regarding any orders placed by you on our Website.

2. Postal Addresses

We do not sell, or grant rights to third parties to use, your postal address.

3. Casting Call

If you send us information for the "Casting Call" (such as your name, statistics, age, contact information and photographs and/or video footage of you), we may share that information with the modeling agency that we engage to assist us in determining whether we are interested in you becoming an Mahad International model

4. Service Providers

Please be aware that we may use third parties to provide services to us or on our behalf, such as fulfilling orders, processing payments, providing electronic online investor information, monitoring site activity, conducting credit reference checks, serving site content, organising information, conducting surveys, evaluating potential models and administering e-mails, drawings, or contests. Such third parties may have access to your personal data to provide services to us or on our behalf, but may not use your information for any other purpose.

5. Legal Disclosures

You should also be aware that we may disclose specific information about you if we are required, or we genuinely believe that we are required, to do so by law or if we reasonably consider that it is necessary to protect the users of our Website. In the event that we, or our parent company, is acquired by a new owner, or if following a reorganisation of our corporate group we become part of one of our affiliates, your information may be transferred to a new owner, or another of our affiliates, as part of our assets. If this occurs, we will take all reasonable steps to ensure that our new owner or the affiliate which we become part of will use your personal data only in accordance with the terms of this privacy policy.

6. Sharing Information within our Group

We may disclose the information that you provide to us (including, without limitation, your personal data) to any member of our group, which means our subsidiaries, our ultimate holding company and the subsidiaries of our holding company.

Storage of Information

All of the information that you provide to us is sent directly to us in the United Kingdom. We store and process your personal data and any other information that we collect from you in the United Kingdom. Our third party service providers, as they may be from time to time, who provide order delivery, payment processing, website monitoring, fraud prevention and/or e-mail delivery services to us may also store and process your personal data in the United Kingdom. We, and our third party service providers mentioned above, may need to disclose your personal data that we store in the United Kingdom if required to do so under any applicable laws, rules or regulations.

Cookies

1. What Are Cookies and How Do We Use Them?

We use a browser feature known as a "cookie", which assigns a unique identification to your computer. Cookies are typically stored on your computer's hard drive. Information collected from cookies is used by us to evaluate the effectiveness of our Website, analyse trends and administer our Website. The information collected from cookies allows us to determine such things as which parts of our Website are most visited and difficulties our visitors may experience in accessing our Website. With this knowledge, we can improve the quality of your experience on our Website by recognising and delivering more of the most desired features and information, as well as by resolving access difficulties. In addition, we use cookies to help keep track of items you put into your shopping cart and to tell us whether your computer has been used to visit our Website in the past. This allows visitors registered with the online store to maintain shopping carts between visits. We also use cookies and/or a technology known as web bugs or clear gifs, which are typically stored in e-mails to help us confirm your receipt of, and response to, our e-mails and to provide you with a more personalised experience when using our Website.

2. Website Analysis

We use third-party service provider(s), to assist us in better understanding the use of our Website. Our service provider(s) will place cookies on the hard drive of your computer and will receive information that we select that will educate us on such things as how visitors navigate around our Website, what products are browsed and general purchasing information. Our service provider(s) analyses this information and provides us with aggregate reports. The information and analysis provided by our service provider(s) will be used to assist us in better understanding our visitors' interests in our Website and how to better serve those interests. The information collected by our service provider(s) may be linked to and combined with information that we collect about you while you are visiting our Website. Our service provider(s) is/are contractually restricted from using information they receive from our site other than to assist us.

Consent

By submitting personal data to us, you are agreeing that we may collect, use and disclose your personal data in accordance with the purposes and uses identified in this privacy policy.

Opt-Out

1. E-mail Addresses

If you do not wish to receive e-mails from us, please email to info@marcelloandferri.com to unsubscribe from receiving our e-mails.

Please note, if you request to be removed from our e-mail marketing list, you may still receive e-mail confirmations from us regarding any orders placed on our Website.

2. Postal Addresses

If you do not wish to receive marketing materials from us via regular postal mail, please email to info@marcelloandferri.com and tell us to remove you from our postal mailing list, including the postal address you wish to have removed.

3. Cookies

If you would like to deactivate our ability to analyse your anonymous browsing and purchase behaviour through the use of this service you may deactivate the setting on your web browser which allows you to accept cookies. However, if you choose to do this, you will be unable to use certain features of and services offered on our Website, including making purchases from our online store.

Accessing and Updating Your Personal Data

We prefer to keep personal data of the registered users of our Website accurate and up to date. To do this, we provide you with the opportunity to update or modify your personal data, including your billing address and preferred shipping information. Just log on to your account with your user name and password, and you'll see a menu where you can update your information. You may also write to us if you think that personal data that we hold about you needs to be updated.

Upon your written request, we will inform you of the personal data relating to you that we hold and the use and general disclosure of your personal data. We will also give you a copy of the personal data we have retained. There may be a minimal charge for accessing your personal data.

Please send your written request to the mailing address provided under "Questions About Privacy" below. In your written request, please include your name, address and e-mail address so that we may verify whether we retain any personal data about you.

Privacy Of Children On Our Website

Our Website is not directed at children under the age of 13, and no one under the age of 13 should provide personal data on our Website.

Links

For your convenience and enjoyment, our Website may contain links to other websites operated by third parties ("Third Party Sites"). We do not monitor and are not responsible for the privacy practices or the content of such Third Party Sites. We would urge you to review the privacy policies of each Third Party Site to ensure that you are comfortable with the privacy policies and practices.

Updates to Privacy Policy

As we continue to offer our customers new and different types of content and services, we may revise this privacy policy to reflect the changes that we have made to our information collection, use or disclosure practices. We will notify you that we have revised our privacy policy by placing a notice on our Website. Should there be a material change to our information collection, use or disclosure practices, it will be applied only to information collected on a going forward basis.

Security Statement

We limit the number of employees that have access to the databases that contain personal information, and our employees are advised of the importance of confidentiality. As an added safeguard, we do not store payment card information with your registered online profile.

www.marcelloandferri.com is designed to accept orders from web browsers that allow communication through Secure Socket Layer (SSL) technology, such as Mozilla Firefox 3.0+, Microsoft Internet Explorer 6.0+, and Apple Safari 3.0+. Additionally, some of the site content requires Adobe Flash Player 9.0 or later.

While we implement the above security measures on this site, you should be aware that 100% security is not always possible.

Questions About Privacy

If you have any questions, comments or concerns regarding our privacy practices or our legal compliance with the UK Data Protection Act, please e-mail us at info@marcelloandferri.com or write to us at the address set out below:

Mahad International, Victory house, 400 Pavilion Drive, Northampton Business Park, Northampton, NN4 7PA

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